Frequently Asked Questions (FAQ)
I am an NRI and my parents live in India. Can I order online for products and have them delivered in India ?
Yes you can. Interestingly one of the objectives of Old is Gold Store is to provide such options for NRI’s seeking products for elderly care in India.
You can select & purchase products that you require and pay online using your international credit card with clear instructions relating to shipping address. We will ensure the product is delivered and information is sent to you.
Do these products need a prescription ?
All the products we sell are over the counter products but certain products are designed for certain conditions which means that an experts opinion is recommended for suitability.
Do you ship to addresses outside India ?
No we do not, though we ship to most places within India.
Can we track shipments ?
Old is Gold Store employs the services of reputed logistic providers to deliver all its products, Old is Gold Store will be collecting information regarding status of delivery from the providers which is made available for its customers to access.
Can we return products ?
Return of products is governed by our returns policy.